• Use our online form to make a victims' rights complaint, ask us a question or give us feedback 
• If you are unable to use the online contact form, you can also:
  • download and complete a copy of the form, and email it to contact@victimscommissioner.qld.gov.au or post it to GPO Box 1435, Brisbane QLD 4001
  • email us at contact@victimscommissioner.qld.gov.au
  • phone us on 1800 714 100 between 8.30am and 1pm Monday, Wednesday, and Thursday. You can leave a voicemail if you call us outside these hours and we will return your call.
• If you would like us to respond, we need your name and contact details. You can also give anonymous feedback, but we will be unable to respond. 

If you work with, or support, victims of crime in your work, you can order resources to prompt discussions with victims about their rights. We will post them to you free of charge. 

We are not a support service and cannot case manage your experience through a criminal justice process

This means we:

• cannot provide financial assistance or make decisions about financial assistance.
• cannot help with financial assistance applications for Victim Assist Queensland
• are not able to provide crisis support.
• cannot help you to report a crime to Police.
• cannot investigate an alleged crime.
• cannot change the outcome of a Police investigation or a court process.
• cannot provide you with legal advice or direct support through a court process.

Find out more about victim support.