Collection notice

We are committed to protecting your personal information in accordance with the Information Privacy Act 2009. This notice explains how we collect, use, and disclose your personal information.

What are we collecting?

The OVC is collecting your personal information, including your name, contact details, and details of your submission or your responses to survey questions. We are collecting this information under the Victims’ Commissioner and Sexual Violence Review Board Act 2024 to inform the systemic review of the Charter of Victims’ Rights.

You may also choose to provide your post code, information about your cultural background, and your gender when you register to receive updates about future consultation. This information helps us understand more about who we are engaging with.

How will my personal information be used or disclosed?

Your personal information will only be used for the purpose for which it was collected or as authorised or required by law.

Your personal information including your submission will not be published without your consent.

You can ask us to treat your written submission as:

• Public, meaning that we will publish your submission on our website, including your name and may refer to your submission and name in a report
• Anonymous, meaning that we will publish your submission on our website and may refer to it in a report but we will not include your name or any details that identify who you are
• Confidential, meaning that we will not publish your written submission on our website or refer to it in a report.
   

Private information (such as personal addresses, email addresses and phone numbers) is removed from all public submissions prior to publication.

We will not publish:

• survey responses
• audio submissions
• submissions that breach laws or name specific people or dates, or talk about specific events
• submissions that promote a product or a service
• submissions that contain offensive language
• submissions that may be defamatory
• submissions that express sentiments that are likely to be offensive
• submissions that that do not substantively comment on the issues relevant to this review.
   

We do not accept submissions that are made anonymously.

Where a submission or survey response indicates a risk of serious harm, security, safety and health to you or another person, your personal information and/or submissions may be shared with law enforcement agencies. We may also share your personal information including your submission with other relevant agencies for investigation when the information indicates suspected misconduct, including corrupt conduct, fraud or maladministration.

In Queensland, all adults have a legal obligation to report suspected child sexual abuse by another adult to the police, unless there are reasonable excuses not to. We will report information about child sexual abuse to police.

Where will my personal information be stored?

We will handle your personal information, including submissions you have provided in accordance with the Information Privacy Act 2009. We will securely store your personal information including your submissions and only share this information with authorised personnel undertaking the review.

The OVC will only store your personal information in Australia. We are using Engagement Hub to support our consultation. Engagement Hub’s servers are also located in Australia. We will not store, transfer, or disclose any of the personal information including your submissions outside of Australia.

How can I access my personal information or ask for it to be changed?

How can I contact you about my information?

If you have any questions about how your personal information is handled, please contact: Email: privacy@victimscommissioner.qld.gov.au